Case Study: Miller Zell achieves a seamless upgrade to JD Edwards E1 and improved warehouse accuracy and productivity with RF-SMART

Miller Zell Successfully Upgrades from World to E1

Miller Zell, a retail design and rollout firm working with clients like Coca‑Cola and Wal‑Mart, needed to move off a heavily customized, paper‑intensive JD Edwards World ERP to EnterpriseOne (E1) to reduce maintenance costs and gain modern mobile efficiencies. To avoid disrupting warehouse operations during the ERP migration, Miller Zell kept RF‑SMART (using RF‑SMART for World and RF‑SMART for E1) as a core part of their mobile warehouse solution.

RF‑SMART provided a seamless device experience—its similar screen set‑up and flow between World and E1 minimized retraining—and enabled new functionality like Labor Management Reporting to track pick times, errors, and mispick costs. With RF‑SMART’s support, the upgrade went live on schedule and under budget; after a year on E1 Miller Zell reports real‑time inventory for better customer service and measurable gains in accuracy and productivity.

Miller Zell

Gina Strickland

Chief Process and Innovation Officer