Case Study: MacKenzie-Childs cuts fulfillment times by 78% with RF-SMART

MacKenzie-Childs cuts fulfillment times by 78% with RF-SMART

MacKenzie-Childs, a luxury home goods retailer, faced significant challenges with manual, paper-based warehouse operations that could not scale for their high-volume annual Barn Sale event. Their processes, which relied on handwritten pick tickets and a slow third-party shipping solution, created major bottlenecks and fulfillment backlogs. To address this, they partnered with vendor RF-SMART to implement its RF-SMART WMS and RF-SMART Shipping solutions.

By implementing RF-SMART's solutions, MacKenzie-Childs streamlined its fulfillment workflow. The digital, zone-optimized picking and bulk label printing dramatically increased efficiency. The results were transformative: RF-SMART helped cut Barn Sale fulfillment times by 78%, reduced batch order packing from two hours to under 30 minutes, and enabled the company to ship over $1 million in goods in a single day while processing 15% more orders.

MacKenzie-Childs