Case Study: Kirby Allison’s Hanger Project achieves 100% shipping accuracy and 30% faster shipping with RF-SMART

Kirby Allison’s Hanger Project boosts shipping speed 30% with RF-SMART

Kirby Allison’s Hanger Project, a luxury men's accessories retailer, faced significant warehouse challenges as they scaled. Their legacy systems caused slow label printing, cluttered workstations leading to mis-shipments, and costly undercharging on international orders. To address these issues, they turned to vendor RF-SMART for a WMS and Shipping solution integrated with NetSuite.

By implementing RF-SMART, the company completely eliminated mis-shipments and increased their shipping rate by 30%. The solution provided fast label printing to clear operational bottlenecks and accurately captured actual shipping costs to stop revenue loss on international orders. These results from RF-SMART allowed the business to successfully navigate their busiest holiday season with a new system implemented in just two weeks.

Kirby Allison’s Hanger Project