Case Study: Gump's doubles order shipping efficiency with RF-SMART

Gump's doubles orders shipped per shift with RF-SMART

Gump's, a retailer of fine home décor and jewelry, faced significant bottlenecks in its warehouse operations due to paper-based picking, manual NetSuite data entry, and spreadsheet-driven inventory counts. These outdated processes capped productivity and created daily frustration. To tackle these challenges, Gump's invested in RF-SMART’s Warehouse Management System (WMS) and RF-SMART Shipping.

RF-SMART implemented an end-to-end solution that replaced paper with guided picking, automated shipping workflows, and streamlined cycle counting. This eliminated manual data entry and guesswork. As a result, Gump's doubled the number of orders shipped per shift, significantly reduced order processing time, and transformed inventory counts into a fast, accurate operation. RF-SMART's solution broke through previous productivity ceilings and positioned the company for confident scaling.

Gump's