RF-SMART
112 Case Studies
A RF-SMART Case Study
Green Rabbit, a distributor of high-quality perishable foods, faced significant challenges as it scaled from an online retailer to a nationwide B2B distributor. Their manual shipping processes were a critical bottleneck, unable to support the speed and reliability required to consistently deliver goods within a strict 48-hour window. To address these issues, the company turned to their long-time partner, RF-SMART, to implement the RF-SMART Shipping solution integrated with NetSuite.
By implementing RF-SMART's integrated shipping system, Green Rabbit consolidated its tech stack and automated key processes. The solution enabled "scan, scan, ship" workflows that eliminated manual data entry and allowed for custom, customer-specific packing rules. As a result, RF-SMART helped Green Rabbit cut complex order processing time by 50% and achieve 85-90% domestic two-day shipping coverage across all four of its warehouse locations.