Case Study: GEM Products boosts warehouse efficiency and accuracy with RF-SMART

GEM Products reduces pick times from 3 minutes to 1 minute with RF-SMART

GEM Products, a provider of premium marine-grade products, faced challenges with manual warehouse processes that relied heavily on staff knowledge, leading to errors and inefficiencies. To modernize their operations after a facility move, they selected the RF-SMART Native solution for NetSuite to gain real-time inventory visibility and improved functionality.

By implementing RF-SMART's wave picking, batch picking, and Pick Planner features, GEM Products dramatically improved efficiency. The RF-SMART solution reduced pick times from three minutes to one, decreased picking errors, and increased line items shipped by 23%. The integration also enabled cycle counting and the automation of a vertical lift machine, providing full inventory oversight and allowing the company to accomplish more with the same staff.

GEM Products