Case Study: GEM Products achieves 30% more warehouse throughput with RF-SMART

GEM Products’ Efficiency Hinges on RF-SMART Automation

GEM Products, a long-established marine hardware manufacturer, had outgrown its manual, paper-based warehouse processes and an in-house encumbrance system when it moved into a new facility. To gain accurate, real-time inventory in NetSuite and modernize picking and replenishment, GEM Products selected RF-SMART’s native NetSuite solution, including Pick Planner, Cycle Counting and the Automation module.

RF-SMART deployed putaway/replenishment, preferred bins, light-manufacturing workflows, Pick Planner and integrated GEM’s vertical lift machine via the RF-SMART Automation module. The result: roughly 30% more product processed with the same staff, pick times reduced from 3 minutes to 1 minute, line items shipped up 23%, packages shipped up 18%, fewer picking errors and an end to full-shutdown physical inventories — all enabled by RF-SMART’s tight NetSuite integration and real-time VLM updates.

GEM Products

Rob Blackerby

Director of Information Technology