Case Study: Skin Script doubles order picking and enables same-day shipping with RF-SMART

Efficiency Looks Good on Skin Script

Skin Script, a U.S. wholesale skincare distributor selling to licensed aestheticians, needed to scale inventory and fulfillment as the business grew and to offer same‑day shipping. After implementing NetSuite, Skin Script selected RF-SMART for mobile inventory management—using RF-SMART Sales Order Picking and Pack Station plus bin putaway, transfers and restocking—to eliminate manual picking and better align warehouse flows with NetSuite.

RF-SMART’s solution reorganized the warehouse workflow and added step‑by‑step scanning for picking and packing, reducing errors and speeding throughput. As a result Skin Script doubled daily order picking from about 250 to 500+ orders, achieved their same‑day shipping goal, gained real‑time inventory visibility in NetSuite, and improved customer service—benefits they attribute to RF-SMART’s functionality, easy implementation, and responsive support.

Skin Script

Tim Chapman

Shipping Warehouse Manager