RF-SMART
112 Case Studies
A RF-SMART Case Study
CFM Distributors, a wholesale distributor of HVAC equipment and parts, faced a significant challenge when implementing a new cloud ERP, NetSuite. Their initial selection for a warehouse management system (WMS) was a third-party solution that stored data outside of NetSuite, causing integration issues and implementation delays that threatened their project timeline. This led them to seek out RF-SMART for a native NetSuite inventory management solution.
RF-SMART implemented its system within a remarkably tight timeframe, enabling CFM Distributors to go live as scheduled. The solution provided real-time data synchronization within NetSuite, eliminating the previous data silo. The vendor's onsite support was critical for training and for assisting with a physical inventory count. As a result, CFM now utilizes RF-SMART's reporting tools to efficiently resolve inventory issues in their large warehouse and has fully automated their previously manual, paper-based processes.