Case Study: Cargo Crew improves picking accuracy and reduces misships with RF-SMART

Cargo Crew reduces misships and speeds picking with RF-SMART

Cargo Crew, a global supplier of quality garments and aprons based in Melbourne, faced challenges in managing its vast inventory of over 7,900 SKUs and needed a system to improve picking accuracy and shipping speed. To support their growth and complex product combinations, they implemented NetSuite for ERP and sought an integrated inventory management solution, ultimately selecting RF-SMART for its native NetSuite integration.

The solution from RF-SMART provided barcode scanning to eliminate manual data entry, resulting in a dramatic drop in shipping errors and misships. The real-time system increased efficiency and accuracy, allowing their team of 12 to pick and ship between 150 to 300 orders daily. The implementation was smooth, and the support from RF-SMART was highly praised, with the customer stating they "couldn't live without it" and would recommend the solution without doubt.

Cargo Crew