Case Study: Becker Safety & Supply achieves 99% picking accuracy and 10x inventory accuracy with RF-SMART

Becker Safety & Supply Replaces Unreliable WMS with RF-SMART

Becker Safety & Supply, a wholesale safety supplier serving oil & gas, emergency services and janitorial markets, was struggling with an unreliable warehouse management system after moving to NetSuite. Their previous WMS produced frequent data discrepancies between handheld scanners and NetSuite, prevented mobile receiving, and forced staff into slow, error-prone paper and desktop workflows—so Becker evaluated alternatives and replaced their WMS with RF-SMART.

RF-SMART delivered a mobile-first WMS with real-time NetSuite updates, serialized item capture, color-coded picking, on‑device receiving and label printing, plus dashboards and inventory reporting for administrators. The change eliminated physical shutdown inventories and dramatically reduced errors: RF-SMART cycle counting improved inventory accuracy by roughly 10x and picking accuracy reached 99%, speeding order fulfillment, reducing safety stock and improving cash flow.

Becker Safety & Supply

Clint Swain

Systems Coordinator