Case Study: BarProducts.com reduces shipping errors by 50% with RF-SMART

BarProducts.com cuts shipping errors by 50% with RF-SMART

BarProducts.com, a leading online retailer of bartending supplies, faced significant challenges with its outdated paper-based warehouse operations. The company struggled with inaccurate inventory data, frequent shipping errors, and a lack of visibility into its custom imprinting process. To support its rapid growth, BarProducts.com selected NetSuite as its new ERP and chose RF-SMART as its premium data collection solution to address these inefficiencies.

By implementing RF-SMART, BarProducts.com replaced its manual processes with a fully integrated, real-time system for inventory tracking, sales order picking, and managing work orders for product imprinting. The solution from RF-SMART provided the traceability and transparency the business needed. This resulted in a more than 50% reduction in shipping errors and a greater than 50% decrease in customer complaints, despite double-digit sales growth. The company also achieved same-day shipping capabilities and gained an accurate, real-time view of its inventory for the first time.

BarProducts.com