Case Study: Shady Acre Inn & Suites doubles occupancy with rezStream

Shady Acre Inn & Suites - Customer Case Study

Shady Acre Inn & Suites, a small inn in Branson, Missouri, faced a reservation nightmare with no internet presence, relying solely on paper and an untrusted antiquated computer system. This led to numerous mistakes and inefficiencies, a problem that became critical once they launched a website and began using online travel agencies (OTAs). Their need for a modern solution led them to the cloud-based property management system, rezStream Cloud PMS.

rezStream provided an easy-to-navigate, user-friendly platform that seamlessly integrated with OTAs and the inn's own website. The solution allowed the owners to manage reservations from anywhere and utilized features like an integrated texting system for improved guest communication. As a specific result from implementing rezStream, the inn's occupancy doubled within the first year, and they were able to fill typically empty weekday rooms. The texting system also allowed them to close their office earlier and reduce payroll hours.

Shady Acre Inn & Suites