Case Study: Venice Beach Villas grows direct bookings and repeat guests with rezStream

Highlights from rezStream Fireside Chat with Venice Beach Villas

Venice Beach Villas, a 13-unit vacation rental in Florida, faced numerous operational challenges including managing A/C costs, staffing, and filling rooms to achieve over 80% occupancy. The owner, Ken Papineau, also sought to reduce his property's reliance on online travel agencies (OTAs) and improve his marketing efforts. He turned to rezStream for a comprehensive property management software and marketing solution to address these issues.

rezStream provided a personalized partnership, utilizing their full software suite, booking engine, and marketing services. The vendor's support team assisted with rate updates and strategizing marketing initiatives. As a result of this collaboration, Venice Beach Villas achieved its goal of over 80% occupancy, built a strong base of repeat guests, and utilized features like the waitlist to manage high demand, with rooms often booked a year in advance.

Venice Beach Villas

Ken Papineau

Owner