rezStream
18 Case Studies
A rezStream Case Study
Golden Anchor Cabins, a family-run vacation rental business in West Virginia, faced the challenge of managing eight cabins with completely manual, paper-based processes. Their outdated website lacked online booking, forcing them to handle all reservations and payments over the phone, which was time-consuming and limited their growth. This led them to seek a solution from rezStream, specifically their cloud-based reservation software and TCMS website platform.
rezStream implemented a seamless, integrated system featuring an online booking engine, a management interface accessible from any device, and automated payment and email functions. This solution drastically reduced administrative tasks, eliminating 95% of the property's phone work and data entry. The measurable impact was significant: annual occupancy grew from 55% to 76% over five years, allowing the business to expand by adding two more cabins and achieving an 8% increase in total sales.
Daniel
Golden Anchor Cabins