Case Study: Safari West boosts online bookings and revenue with Rezgo

Safari West - Customer Case Study

Safari West, the Sonoma County wildlife preserve and African tent camp, needed a better way to manage its in-demand day tours and overnight visits. Before using Rezgo, Safari West relied on a beta tour scheduling system without real-time rates and availability, which led to booking errors, double bookings, no-shows, inaccurate guide scheduling, wrong dates, and uncollected payments.

Rezgo provided Safari West with a robust online booking and tour scheduling system that integrated reservations, availability, and payments. With Rezgo, Safari West could sell safari tours online, convert website visitors into revenue, and manage phone and in-person bookings more easily. The result was improved operations, lower costs, increased sales, and boosted overall revenue, while also streamlining the guest reservation experience.

Safari West

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