Case Study: Phare, The Cambodian Circus boosts direct online bookings with Rezgo

Phare, The Cambodian Circus - Customer Case Study

Phare, The Cambodian Circus is a socially responsible Cambodian entertainment business and the social-business extension of Phare Ponleu Selpak. Before Rezgo, the circus had no direct online booking platform and relied on a third-party ticketing link, which hurt credibility, limited customer data collection, and made online sales more expensive and less effective.

Rezgo provided Phare Circus with a direct online booking solution connected to its own website, plus payment processing, instant confirmation, and POS access for local agents. As a result, website bookings became Phare Circus’s #1 source of ticket sales, with 2019 website ticket sales four times higher than the top-selling DMC. Rezgo also improved customer relationships, reduced pressure on customer service staff, and gave the organization more control over sales.

Phare, The Cambodian Circus