Case Study: Tulsa County Helicopters doubles customers served and streamlines bookings with Rezdy online booking software

Tulsa County Helicopters - Customer Case Study

Tulsa County Helicopters, a small helicopter tour, flight school and charter operator with just three staff, faced a major booking bottleneck during peak season as one person handled calls, on-site bookings and scheduling. After trying a non-specialist competitor and a costly custom build that failed to deliver, they selected Rezdy’s online booking and reservation software to solve their capacity and flexibility problems.

Rezdy deployed a flexible booking platform that let Tulsa County Helicopters publish tours quickly, authorize reservations to protect cash flow, and automate much of the clerical work so staff could focus on customers and operations. With Rezdy’s fast support and marketing-friendly tools they more than doubled capacity—going from 470 to 1,000 customers in a single month—reduced manual work, and improved revenue protection through easier no-show fee handling.

Tulsa County Helicopters

Chuck Dixon

Pilot