Case Study: Tour de Vines achieves streamlined, secure online bookings with Rezdy

Tour de Vines - Customer Case Study

Tour de Vines, founded and run by Damian Cerini, runs guided and self-guided cycling tours focused on food and wine across Australia, New Zealand and Europe. The business faced critical booking challenges before engaging Rezdy: a catastrophic data loss risk, disjointed spreadsheets and emails, slow access to customer and tour information, and inefficient pre-tour communications. They adopted Rezdy’s online booking and tour management software to address these issues.

Rezdy provided a secure, cloud-based booking system with easy website integration and features like a bookings calendar, manifests for guides, online payments, social plugins and automated emails. Implementation was quick, and Rezdy delivered measurable benefits — restored data security, faster access to bookings, smoother customer communications, reliable manifests for guides and “a lot” of time and resource savings — improving organization and customer perception for Tour de Vines.

Tour de Vines

Damian Cerini

Owner & Founder