Case Study: The Vino Bus achieves increased productivity and online bookings with Rezdy

The Vino Bus - Customer Case Study

The Vino Bus, founded in 2013 by Natasha Bennett, is a Queensland-based wine tour operator taking guests around Tamborine Mountain’s wineries and local producers. As bookings increased, the company faced mounting administration — accepting payments and manually recording gift voucher sales and redemptions — so they implemented an online reservation system from Rezdy to streamline operations.

Rezdy’s platform gave passengers live availability and online booking, which significantly reduced emails and phone calls and freed staff to focus on guest experiences and business growth. The Rezdy solution made The Vino Bus look more professional, helped put them ahead of competitors, and increased productivity — a benefit underscored by Rezdy’s industry recognition as the 2017 Wine Industry IMPACT Awards (Tourism Category) winner.

The Vino Bus

Natasha Bennett

Founder