Case Study: Tastes of the Hunter Wine Tours achieves streamlined real-time bookings and operational efficiency with Rezdy

Tastes of the Hunter Wine Tours - Customer Case Study

Tastes of the Hunter Wine Tours, a young family-owned wine tasting tour operator based in Sydney and Newcastle, needed a reliable, supportive online reservation solution to manage daily operations and administrative work. After trying several providers, the company chose Rezdy for its reservation and channel management system and praised Rezdy’s responsive, non–cookie-cutter support.

Rezdy implemented real-time availability, a Channel Manager and access to the Rezdy Marketplace, letting Tastes of the Hunter quickly launch new products, instantly update booking forms and streamline partnerships with travel agents and visitor information centres (including commission and payment handling). The result was reduced administrative workload, improved operational efficiency and easier agent distribution — outcomes reinforced by Rezdy’s industry recognition as a 2017 Wine Industry IMPACT Awards winner.

Tastes of the Hunter Wine Tours

Suzanne Sheldon

Director