Case Study: Newcastle Surf School achieves reduced no-shows and protected cash flow with Rezdy

Surf’s Up With Rezdy’s Online Booking Software

Newcastle Surf School, run by Dan and the longest-running surf school in Newcastle and Lake Macquarie, was losing revenue and wasting staff time due to last-minute cancellations and no-shows. To enforce a cancellation policy and simplify scheduling he trialed Rezdy’s online booking software.

Rezdy let Newcastle Surf School take payments/holds at booking, set cancellation rules, sell gift vouchers online, and manage lessons and locations from a tablet. The result was far fewer no-shows, improved cash flow and staffing flexibility, and a surge in online gift voucher sales during the Christmas period — Rezdy made bookings more professional, mobile and profitable.

Newcastle Surf School

Dan

Newcastle Surf School