Case Study: King Fisher Fleet triples online bookings and streamlines operations with Rezdy

Reel Customers In With Rezdy

King Fisher Fleet, a family-owned sightseeing cruise and fishing charter business led by Marketing Director Elissa Allen, struggled with limited visibility into availability and trip counts and an inflexible, hard-to-use booking system that had poor website integration and customer support. Elissa sought an online booking solution that could handle custom daily trips, differentiate office versus online bookings, and reduce administrative burden.

Rezdy provided the online booking platform and hands-on support that King Fisher Fleet needed — setup took only a couple of hours, staff training was about an hour each, and the team can now manage bookings anywhere and make on-the-fly updates in seconds. After implementing Rezdy, online sales rose sharply (online bookings jumped from 5% to 15% in one month), administrative work became far easier, and customer feedback and repeat bookings increased.

King Fisher Fleet

Elissa Allen

Marketing Director