Case Study: Dubai Is Fun achieves streamlined online bookings and scalable growth with Rezdy

Online Bookings With Dubai Is Fun, But Also Manageable With Rezdy

Dubai Is Fun, run by Peter James, is a Dubai-based tour operator offering safaris, dinner cruises, hot air ballooning and more. Growth was being held back by manual processes—spreadsheets and Word docs that gave no visibility across customers and agents—so Peter sought an online reservation solution and chose Rezdy’s online booking system.

Rezdy delivered a seamless, centralized booking platform with automation and its Agent Desk feature, letting agents view commissions and orders instantly and removing the need for manual reporting or costly calls and emails. As a result, Dubai Is Fun reduced administrative work, improved visibility and accuracy across bookings, freed staff to focus on growing the business, and received positive feedback from agents and customers—benefits Peter attributes directly to Rezdy.