Case Study: Salt Air achieves streamlined online bookings and flexible weather-dependent payments with Rezdy

Online Bookings Are A Breeze With Rezdy

Salt Air, the only scenic flight company in the Bay of Islands, struggled with an inflexible online booking process that created extra admin work and risked cashflow because flights are weather dependent. Marketing Manager Michelle needed a system that could securely capture credit card details without charging customers upfront and could gather extra booking info (weights, pickups) and package options—capabilities their previous form couldn’t provide.

Rezdy provided a customizable online booking solution that lets Salt Air securely take card details and delay charging until flights are confirmed, add addons (picnic lunches, photo/DVD packs), and embed branded booking forms on their site. As a result, Rezdy reduced back-and-forth emails, preserved cashflow on cancellations, and delivered a notable increase in direct online bookings and overall booking efficiency for Salt Air.

Salt Air

Michelle

Marketing Manager