Case Study: Bike Buffs achieves 100% online, automated bookings and business growth with Rezdy

It’s Smooth Pedaling for Bike Buffs With Rezdy

Bike Buffs is a one‑man Sydney bike‑tour operation run by Graeme that needed a simple, flexible way to take bookings without phone calls or an office. After struggling with an inflexible system and seeing customers prefer fast self‑service, Bike Buffs adopted Rezdy to move bookings online and manage availability, pricing and customer details from an iPad.

Rezdy delivered a cloud booking platform with a calendar, self‑service price/availability controls, automated email/SMS confirmations and access to the Rezdy Marketplace. As a result, Bike Buffs is now 100% online and run solely from Graeme’s tablet, saving significant admin time, letting him block dates or adjust tours instantly, improving customer experience and driving additional bookings through Rezdy’s marketplace and reseller channels.

Bike Buffs

Graeme Dodd

Owner