Case Study: Calypso Star Charters achieves a surge in bookings and streamlined booking management with Rezdy

Get a Jawesome Amount of Bookings with Rezdy

Calypso Star Charters, led by office manager Natasha Becker, operates licensed, eco-certified shark cage diving charters in Port Lincoln. The business was struggling with separate online, offline and agent booking systems that required manual updates, risked overbooking, and lacked customer management — so Natasha evaluated solutions and chose Rezdy’s booking platform (including the Rezdy Agent Desk) to handle live inventory and bookings.

Rezdy consolidated Calypso Star Charters’ online, offline and agent bookings into a single system with external access, unlimited users and easier staff training, eliminating most manual processing. The result: stronger agent relationships as agents now book via Rezdy’s Agent Desk, a significant surge in online bookings that forced a plan upgrade within two months, and measurable time and cost savings for the business — outcomes Natasha credits directly to Rezdy.

Calypso Star Charters

Natasha Becker

Office Manager