Case Study: Wineglass Bay Cruises achieves 30% increase in bookings and 50% staff reduction with Rezdy

Cruise your way into success with Rezdy

Wineglass Bay Cruises is an award‑winning, family‑owned Tasmanian cruise operator offering exclusive boat trips around the Freycinet Peninsula and into Wineglass Bay. Facing a legacy accommodation booking system that lacked online capability, used incorrect terminology (e.g., “stays” instead of “cruises”), and couldn’t scale, Wineglass Bay Cruises needed a tour‑specific reservation solution — so they turned to Rezdy’s online booking management platform.

Rezdy implemented an intuitive booking system with phone support, comprehensive training resources, and easy integration of existing and new booking agents to manage availability across channels. The switch was quick (staff were using Rezdy fluently within a week) and delivered clear results: a steady 30% increase in bookings, a 50% reduction in required staff, and a much happier, less stressed team.

Wineglass Bay Cruises

Erin Hardy

Manager