Case Study: Audrey Wilkinson Vineyard achieves 20% more bookings and streamlined online reservations with Rezdy

Audrey Wilkinson Vineyard - Customer Case Study

Audrey Wilkinson Vineyard, a multi‑award winning cellar door and wine tasting tour operator in Pokolbin (Hunter Valley), faced a time‑consuming, error‑prone manual booking process that frustrated staff and guests. To modernize reservations and reduce mistakes, the vineyard adopted Rezdy’s online booking platform, including Rezdy’s Channel Manager and real‑time availability features.

Rezdy implemented real‑time bookings, instant email confirmations, online payments and Channel Manager connectivity to major agents, plus a direct booking widget for the vineyard’s website. As a result, Rezdy helped Audrey Wilkinson Vineyard increase bookings by approximately 20%, reduce booking errors, lower distribution fees through direct sales, and scale their wine‑experience offerings with optional extras and upgrades.

Audrey Wilkinson Vineyard

Kate Rooney

Hospitality and Events Manager