Case Study: Indigo Group increases online bookings and parking revenue with Rezcomm's pre-book e-commerce platform

Indigo - Customer Case Study

Indigo, a global leader in parking with over 5,400 car parks and 3,000 km of managed on‑street parking across 750 cities, approached Rezcomm in 2018 seeking to boost its online sales and digital presence. Indigo engaged Rezcomm’s comprehensive e‑commerce platform to deliver seamless pre‑book reservations and mobile payment capabilities across its parking estate.

Rezcomm implemented its full-suite solution—branded portals with real‑time car‑park capacity, pre‑booking and mobile payment, customer data capture, yield management and promotional code functionality—to enable Indigo to roll out pre‑booking across sites. Rezcomm’s platform has driven increased online bookings and revenue, reduced operational costs and time spent searching for spaces (lowering CO2 emissions), and improved customer experience and targeted marketing through captured booking data.

Indigo

Albert Feuga

Directeur des Supports Opérationnels