Case Study: Cardiff Airport boosts direct bookings and ancillary revenue with Rezcomm Travel

Cardiff Airport - Customer Case Study

Cardiff Airport, an international hub serving around 1 million passengers a year, appointed Rezcomm as its official travel partner to provide a fully secure online booking service. The airport’s challenge was to present the full range of products and services tied to its flying programme on-site, support low load factors and new routes, and maximise passenger traffic and direct bookings through its website.

Rezcomm’s Travel service was integrated as a brand‑matched, one‑stop booking portal on the Cardiff Airport website, showing live flight availability and enabling customers to purchase flights, hotels, car hire, transfers and related content. Rezcomm’s solution captures valuable customer data, supports marketing and promotional campaigns to boost specific routes, helps improve load factors for new services, and generates ancillary revenue for Cardiff Airport with no set-up or management costs while providing fully protected bookings.

Cardiff Airport