Case Study: Belfast City Airport achieves record passenger growth and streamlined online bookings with Rezcomm

Belfast City Airport - Customer Case Study

Belfast City Airport, a busy regional airport handling around 2.5 million passengers a year, engaged Rezcomm in 2008 seeking an online booking solution to promote city-break routes (notably Amsterdam and Barcelona) and simplify customer bookings for flights and key UK destinations. They chose Rezcomm’s integrated Travel solution to provide a branded, user-friendly booking experience directly from the Airport website.

Rezcomm implemented its Travel service to enable one‑stop online booking of flights, hotels, parking, lounges and currency, plus real-time flight schedules, promotional codes and yield-managed parking. The Rezcomm integration helped Belfast City Airport capture valuable customer data, support new routes and low load factors via its own distribution platform, and drive special offers—contributing to record passenger numbers within two years and ongoing revenue optimisation.

Belfast City Airport