Case Study: New Century Autos strengthens security, support, and dealership operations with Reynolds and Reynolds

New Century Autos avoids tens of thousands in cyberattack losses with Reynolds

New Century Autos, a three-store automotive group in California, faced challenges with outdated technology, poor multi-location visibility, and severe disruption from a major competitor's cyberattack. After an unsatisfactory trial with another vendor, they sought a modern, secure, and fully integrated dealership management system, leading them to re-evaluate Reynolds and Reynolds and its Retail Management System ERA-IGNITE.

Reynolds and Reynolds won the business by demonstrating a strong focus on security with partitioned servers, user-friendly products like ReverseRisk®, and deeply integrated solutions that streamlined operations across departments. The results included eliminating fragmented vendor logins, gaining robust data protection, and receiving exceptional partnership-oriented support. The measurable impact was avoiding the massive financial loss previously experienced from system downtime, with the cyberattack having cost them tens of thousands of dollars, while building a platform for efficient future growth across all three dealerships.

New Century Autos