Reynolds and Reynolds
35 Case Studies
A Reynolds and Reynolds Case Study
Land Rover Dallas, a dealership facing significant revenue loss as customers defected to independent repair shops, needed a tool to help its service advisors better sell recommended repairs. The dealership partnered with Reynolds and Reynolds and implemented its Advanced Service solution to address this challenge.
By using Reynolds and Reynolds' Advanced Service, the dealership empowered its advisors to sell more work and improved technician productivity. The solution provided critical data tracking and management, leading to recaptured lost business valued at hundreds of thousands of dollars. Reynolds and Reynolds helped Land Rover Dallas establish better processes, increase efficiencies, and use real-time data to improve customer trust and retain business.