Reynolds and Reynolds
35 Case Studies
A Reynolds and Reynolds Case Study
When Michelle Hoppenworth became the new controller at Karl Chevrolet, the dealership was also transitioning to the ERA-IGNITE system from Reynolds and Reynolds. This dual change presented a challenge, as she needed to quickly master the new software to manage her role effectively and lead her team through the conversion smoothly.
To address this, Hoppenworth enrolled in Reynolds and Reynolds' in-person software education classes for ERA-IGNITE accounting and control. The small class size and expert instruction provided her with deep knowledge and shortcuts, enabling her to confidently coach her department. This training streamlined the dealership's processes, eased the software transition for everyone, and positioned the team to operate more efficiently. Karl Chevrolet's controller found the Reynolds training absolutely worth the investment and plans to pursue additional classes.