Case Study: Bathurst Real Estate captures more data with Rex Software

Bathurst Real Estate captures more data with Rex Software

Bathurst Real Estate, an independent real estate agency in the Bathurst community, faced a significant challenge when its previous CRM provider suddenly closed operations. Owner Michael Whittaker needed to quickly find a new, reliable system from a vendor committed to the long term. The agency's main goal was to improve data capture, as their old CRM saw low engagement from agents, leading to lost prospects and poor management oversight. They turned to Rex Software for a solution.

Rex Software provided a CRM that was easy and enjoyable for agents to use, which encouraged them to input data more consistently. The solution included mobile access via Rex Pocket, allowing agents to capture information while on the go. According to Principal Michael Whittaker, the agents who used Rex the most achieved the biggest sales figures. The implementation by Rex Software successfully led to improved data capture and greater oversight for management.

Bathurst Real Estate