Case Study: Fusion IT streamlines merger operations with Rewst

How Rewst’s HubSpot-ConnectWise PSA integration drives Fusion IT’s growth post-merger

Fusion IT, a Managed Services Provider, faced a significant operational challenge after its merger with Millennia Technologies. Their disparate CRM platforms, HubSpot and ConnectWise PSA, were not synchronized, forcing sales reps to manually re-key data and preventing management from having a centralized view for forecasting. To solve this, Fusion IT turned to Rewst's automation platform to build a real-time integration.

Using Rewst, the company built custom workflows to automate data syncing between HubSpot and ConnectWise PSA, ensuring each platform remained the source of truth for different stages of the customer journey. The results were transformative, saving 267 hours per month in manual data entry and providing consolidated reporting for accurate forecasting and enhanced cross-selling. Rewst enabled a seamless merger by creating a single source of truth for the combined organization.

Fusion IT

Richard Reiffer

VP of Strategic Initiatives