Case Study: centrexIT recovers 160+ hours a month with Rewst

CentrexIT recovers 160+ hours a month with Rewst

CentrexIT, a San Diego-based managed service provider (MSP), faced a significant challenge with adoption of its automation tools. While the company had the technical ability to build automations, it struggled to get its remote team to use them. Repetitive, manual tasks like Microsoft Teams onboarding and monthly license reconciliation were siloed, frustrating staff and stalling the overall appetite for automation. The company turned to vendor Rewst for a solution.

By implementing the Rewst platform as its orchestration layer, CentrexIT organized its automations into department-owned "toolboxes," making them easy to access and use. The solution included workflows for onboarding and a Pax8-to-QuickBooks licensing reconciliation, both built using Rewst. This resulted in massive time savings, recovering over 160 hours per month for its service desk team and unlocking approximately 33% more capacity. One client project built with Rewst saved an estimated $60,000–$70,000 annually, allowing CentrexIT to successfully launch a new Automation as a Service offering.

CentrexIT