Case Study: eTop Technology boosts IT automation efficiency with Rewst

Breaking Big Tasks into Small Chunks Helps Brandon Martinez Deliver Huge Value

eTop Technology, an MSP, sought to increase operational efficiency by automating complex, multi-platform processes but initially struggled with the implementation of the Rewst Robotic Process Automation (RPA) platform due to the scale and complexity of their ambitions.

By leveraging Rewst, eTop’s team, led by Brandon Martinez, learned to deconstruct large tasks into smaller, reusable sub-workflows. This approach allowed them to successfully automate 40 processes, including a Teams helper bot and a contact sync between Microsoft 365 and ConnectWise Manage that saves 30-40 seconds per onboard/offboard. The solution from Rewst freed up valuable time for the team to focus on larger initiatives and directly enhanced productivity.

eTop Technology

Brandon Martinez

Senior IT Manager