Case Study: BoxoUSA achieves peace of mind and fast Shopify recovery with Rewind

BoxoUSA protects a 2,000-SKU Shopify store with Rewind

BoxoUSA, a manufacturer of tools and tool storage, faced a critical challenge when its entire 2,000-SKU Shopify catalog was accidentally deleted during a major sale, resulting in significant downtime and lost revenue. Without a native backup solution from Shopify, the company had no way to quickly restore its data and was forced to manually rebuild its store. This incident highlighted the urgent need for a reliable backup service from a vendor like Rewind to protect their only direct sales channel.

The company implemented Rewind Backups for Shopify, which was easily installed with just a few clicks. The solution provided automated, regular backups, allowing BoxoUSA to recover from mistakes in minutes instead of days. The measurable impact was a drastic reduction in potential downtime and the elimination of manual restoration work. Jordan Davis, Website Manager, reported that Rewind provided essential peace of mind and job security, enabling the team to perform bulk updates without anxiety and quickly restore individual items when needed.

BoxoUSA