Case Study: Lavu achieves one-call closes with RevOps

Lavu cuts quote time to 3 minutes with RevOps

Lavu, a point-of-sale (POS) systems provider for restaurants, faced a critical challenge with an inefficient and slow quoting process. Their sales representatives were spending upwards of an hour, and sometimes three hours, to build a single quote, which prevented them from capitalizing on one-call closes. This inefficiency, combined with a lack of management visibility into discounts that were often eroding profit margins, impeded their ability to compete in a fast-paced market. To solve this, they turned to the vendor RevOps for its Configure, Price, Quote (CPQ) solution.

By implementing RevOps, which integrated seamlessly with their HubSpot CRM, Lavu streamlined its entire sales operation. The solution provided the necessary pricing control and visibility, enabling reps to build quotes in just minutes. The results were transformative: Lavu achieved a 95% faster quoting time, reduced its sales cycle by 75% from 22 days to 5.5 days, and increased its number of closed/won deals by 200% month over month. RevOps was instrumental in making the one-call close a standard practice and significantly improving the company's profit margins.

Lavu