Case Study: Stonebriar Auto Services boosts efficiency and customer satisfaction with Revmo

How Stonebriar Auto Services achieved up to 90 more oil changes monthly per location

Stonebriar Auto Services, a major Jiffy Lube franchisee, faced operational hurdles due to high call volumes, missed calls outside business hours, and non-technical staff being diverted to answer phones. These inefficiencies were creating bottlenecks and limiting growth as the company expanded. They turned to Revmo for a solution to these challenges.

By implementing Revmo's service, Stonebriar gained 24/7 automated customer coverage, which handled multiple calls simultaneously and reduced wait times. This allowed technicians to focus solely on service tasks. The results were significant, with each location gaining an additional 60-90 oil changes per month and 2-3 extra service jobs per day, leading to increased revenue and higher customer satisfaction.

Stonebriar Auto Services

Steve Isom

Executive VP