Case Study: The Real Estate Institute of Victoria (REIV) enhances member support with AI-powered website search and chatbot from Revium

REIV boosts member support with Revium’s AI search and chatbot, logging 7,500 conversations in 3 months

The Real Estate Institute of Victoria (REIV), the peak body for real estate professionals, partnered with Revium to revamp its website. Their challenge was to integrate advanced AI-based search capabilities and real-time support into their new Storyblok CMS platform to enhance user experience and member engagement.

Revium implemented an AI-powered search functionality and an AI chatbot for real-time member support. The solution was highly successful, logging 7,500 AI search conversations in its first three months and driving a significant increase in website traffic. This early adoption of AI improved user experience and positioned REIV as a forward-thinking industry leader.

The Real Estate Institute of Victoria (reiv)