Rev.io
8 Case Studies
A Rev.io Case Study
Comm-Core, a communications provider based in Lima, Ohio, was struggling with a previous billing platform that caused significant operational challenges. The system, managed by an overseas team, led to billing errors like double-charging customers and failed to support their critical reseller channel. This damaged customer trust and hindered growth, prompting the search for a new solution. They selected the Rev.io intelligent billing platform to address these issues.
By implementing Rev.io, Comm-Core gained a flexible and powerful billing system with robust API integration, which eliminated manual data entry and streamlined their workflows. The vendor's consultative support and training were also highlighted as key benefits. As a result, Rev.io helped Comm-Core shorten its accounts receivable collections by four days, increase its customer base by 127%, and grow its monthly revenue by 30%.
Tom Allen
Chief Technology Officer