Case Study: CallTower grows revenue by 130% with Rev.io billing automation

CallTower - Customer Case Study

The customer, CallTower, a leading provider of cloud-based unified communications, faced challenges with a previous billing system that lacked the necessary customization and flexibility to support their rapid growth. This inflexibility hindered their ability to scale efficiently. To address this, they sought a new billing platform and ultimately selected Rev.io for their telecom billing services.

Rev.io implemented a highly customizable billing solution that integrated seamlessly with CallTower’s operations, a key factor that other providers could not match. The partnership with Rev.io enabled CallTower to automate its accounts receivable collections and agent commission calculations, drastically reducing billing errors. As a direct result, CallTower doubled its customer base and increased revenue by 130% without needing to add staff to manage the billing process.

CallTower

Tom Sullivan

Vice President of Direct and Wholesale