Case Study: ImproveIt Home Remodeling achieves faster speed-to-lead and higher booking rates with Revin

ImproveIt Home Remodeling books 34% of appointments with Revin

ImproveIt Home Remodeling, a leading home improvement company, faced the challenge of responding instantly to inbound homeowner leads, a critical factor for success in their industry. Their high volume of leads across multiple channels created operational bottlenecks, making it difficult to maintain consistent speed-to-lead without increasing headcount. They implemented Revin, an AI conversational platform, to guarantee immediate engagement.

Revin provided an always-on solution that instantly responded to and qualified leads via SMS, booking appointments without human intervention. The results were significant: Revin now handles over 10,000 conversations monthly, books 34% of all appointments, and achieves a 90%+ demo rate on those appointments. Furthermore, 92% of conversations are contained without needing human involvement, freeing ImproveIt's team to focus on higher-value interactions.

ImproveIt Home Remodeling