Case Study: Yo-Chi achieves 92% more location foot traffic with ReviewTrackers

Yo-Chi Increases Location Foot Traffic by 92% in Less Than a Year

Yo-Chi, a fast-growing Australian frozen yogurt and açai brand, needed a better way to manage reviews and local listings as it expanded from 25 to 37 locations. Using ReviewTrackers’ Reputation Management solution, Yo-Chi wanted to improve response handling, strengthen its online reputation, and boost discoverability in local “near me” searches.

ReviewTrackers helped Yo-Chi centralize and automate review and listing management with AI-powered responses, smart templates, and location updates. The results were strong: a 1329% increase in review response rates, 123% more Google Profile impressions, 92% more Google Maps navigation clicks, and a 74% rise in location performance score, helping drive more foot traffic and customer engagement.

Yo-Chi

Emilie

Customer Experience Leader