Case Study: PrimeSource achieves 30–40% faster manager reviews and 50% less HR admin with Reviewsnap

PrimeSource and Reviewsnap Building a Better Performance Review Experience

PrimeSource Building Products, Inc., the world’s largest fastener supplier and a major North American building-materials distributor with about 1,200 employees across 42 distribution centers, faced inefficient, paper-based performance reviews. The dispersed workforce and wide variation in computer skills caused communication delays, repetitive manual entry for managers, heavy HR processing, and poor visibility and completion rates.

PrimeSource implemented Reviewsnap’s cloud-based performance management software after a successful pilot, chosen for its simplicity, logical workflow and flexibility. The system boosted review completion to roughly 89%, cut managers’ review-processing time by 30–40% and HR administration by about 50%, shortened the review cycle from four months to 45–60 days, and added value through journal entries, easier tracking of 30/60/90-day and corrective-action reviews, and more customized appraisals.

PrimeSource

Roseann Rush

Vice President of HR and Risk at PrimeSource