Case Study: Maternal and Child Health Consortium achieves 60% increase in on-time performance reviews and stronger leadership development with Reviewsnap

Creating a Sustainable Organization Using Reviewsnap’s Performance Reviews

The Maternal and Child Health Consortium (MCHC) is a nonprofit in suburban Philadelphia focused on improving maternal and child health for a diverse community. Facing unclear performance reviews, uneven manager practices, and the need to build leadership and align staff behavior with its Mission and Core Values, MCHC sought a performance management solution to drive accountability and sustainable leadership development.

MCHC selected Reviewsnap for its affordability, ease of deployment, and customization, creating competency-based appraisals, measurable goals, and development plans through a six‑month pilot. Within a year on-time review completion rose 60% and the organization moved toward 100% timely reviews, while ongoing feedback, clearer expectations, and cascaded goals strengthened leadership, staff development, and the link between employee performance and program outcomes.

Maternal and Child Health Consortium

Pamela Bryer

Former Executive Director