Case Study: Stampit boosts customer trust and review volume with REVIEWS.io

How REVIEWS.io Helped Stampit Discover What Matters Most To Its Customers

Stampit, a UK-based family-run eCommerce brand selling custom rubber stamps, was happy with its products and customer satisfaction but frustrated that its previous review provider wasn’t generating enough feedback relative to sales. The company wanted a better way to collect verified reviews, build trust, and gain more useful customer insights.

REVIEWS.io helped Stampit migrate all existing reviews, preserve its Google feed, and launch on-site widgets, product page reviews, customised review invitations, and reputation management to send 20% of reviews to Google Local. With REVIEWS.io, Stampit collected 6,290 verified reviews with a 4.9-star average and reached a 10.06% review collection rate, while customer feedback also drove operational changes such as switching to reclaimed wood and adding a second engraver to improve delivery speed.

Stampit